Please open service ticket with or call 21. Unified Messaging instructions for CSU.pdf Password Resets and other changes Please see the reference sheet regarding use of the feature. Only one email address may be designated to receive messages from a voice mailbox. How do I access voice mail and listen to messages To access your voice mail from your home telephone, dial your ten-digit TN and enter your passcode if. Your voice mailbox may be enabled with Unified Messaging. This feature synchronizes voice messages for an office telephone with an employee, group, or department email address. You can configure and assign existing or new voicemail policies for features such as call answering rules, voicemail transcription, transcription profanity. Voicemail policies allow you to manage features for groups of users. You can manage Cloud Voicemail for users by specifying voicemail policies and configuring voicemail settings. Unified Messaging with Email Notification The delivery of a voicemail to an Exchange mailbox is done using Simple Mail Transport Protocol (SMTP) like any other e-mail. Training sessions for faculty, staff and student employees are available upon request by calling the Telecommunications Office at 21. The reference sheet can be printed and kept next to your phone. User GuidesĪ quick reference sheet is available for you as you get acquainted with the new system. When dialing from off-campus please follow the prompts after the system answers, to input your mailbox number (extension number) and the security code (password). Which phone models include the Voice Mail feature All our phones are Voice Mail capable. To access the voicemail system, dial 2001 from on-campus or 21 from off-campus. You can then call your voice mailbox and retrieve your messages. įor a list of options and special configurations, please view voice-messaging-options.pdf Getting Started If voice messaging needs to be added to an existing line, your department administrative assistant should open a service ticket with. New office telephone lines will be given voice messaging service upon installation.
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